3Com® NBX® 100 Communications System

Delivers robust, full-featured business communications for up to 200 devices

Features & Benefits

Easy-to-Use Phone System for Growing Businesses

The award-winning 3Com® NBX® 100 platform delivers robust call-processing features and a suite of telephony applications over local and wide area networks (LANs and WANs). Designed for small to midsize businesses and branch offices with up to 200 devices per location, it features fifth-generation 3Com NBX (R5.0) system software that simplifies third-party applications integration, enables seamless multisite intra-company dialing and toll-bypass applications, and supports VPIM voice message exchange between sites.

The NBX 100 solution provides cost-effective access to enterprise-caliber communications, easy-to-use features, intuitive web browser-based administration, and an open architecture for straightforward applications integration. To meet specific organization needs, the 3Com NBX 100 platform provides a range of hardware components and software licenses.

  • Supports up to 200 devices, including up to 100 central office (CO) lines
  • Ensures high system availability with the Wind River VxWorks real-time operating system (also used in pacemakers and artificial hearts), so server and PC downtime does not impact your telephone service
  • Has powerful call-processing features built in: voice mail, automated attendant, hunt/call groups, call detail reporting, computer telephony integration (CTI), PC-based visual voice mail/email clients (IMAP4), and more
  • Easily integrates with numerous off-the-shelf software, including customer relationship management (CRM) and call center applications; 3Com Voice Solution Providers Program  (VSPP) adds advanced productivity-enhancing capabilities for 3Com IP telephony system users
  • Software-based 3Com NBX WAV application ports make TAPI/WAV CTI affordable
  • Simplifies voice mail message exchange between sites with optional 3Com NBX VPIM Multisite Messaging Exchange
  • Offers an extensive range of multisite voice networking options: 3Com NBX IP Virtual Tie Lines, NBX ConneXtions H.323 gateway software, and T1/E1 Q.SIG/PRI
  • Supports telecommuters and remote access users with optional 3Com NBX IP licenses
  • Simplifies day-to-day operation with web-based administration and user programming
  • Can eliminate the cost and administrative overhead of two separate networks for data and voice
  • Offers a wide range of business-quality high-fidelity worktop options that include business phones and attendant console with practical and versatile capabilities such as easy access to a company's internal user directory, speed dials, and even personal call logs
  • Compatible with the optional 3Com eXchange Call Center application and modules of the 3Com Convergence Applications Suite
  • Available in any one of 11 languages/dialects (see list under Product Specifications)
  • Compatible with other 3Com networked telephony solutions, easing growth to larger systems and preserving your telephony investments

Product Specifications

  • System capacity: Supports up to 200 devices (lines and stations), including up to a maximum of 100 PSTN Central Office lines and up to a maximum of 80 hours voicemail storage
  • PSTN gateway options: Loop-start analog, T1/PRI, E1/PRI, ISDN BRI-ST
  • WAN port connections: Via external router with IP-ToS support
  • LAN port connections: one 10 Mbps MDI (RJ-45) and one BNC Coax Connector on the call processor
  • Analog phone devices: Supports 2500 series–compatible analog devices, including cordless phones, fax machines, night bells, and door ringers
  • Network standards: 100BASE-T, 10BASE-T, 802.1p/Q, 802.2, 802.3, IP, IP-ToS, IGMP
  • Application standards: TAPI 2.1, TAPI/WAV, IMAP4, HTTP, H.323
  • Diagnostic port connections: 1 Serial Port
  • Management: Built-in 3Com NetSet™ browser-based administration utility; supported by 3Com Network Supervisor 3.0
  • Languages/dialects: Chinese (Cantonese), Chinese (Mandarin), English (Australian), English (UK), English (US), French(Parisian), German, Italian, Spanish (Castilian), Spanish (Mexican)

System Requirements

  • Ethernet LAN

Package Contents

  • 3Com NBX 100 call processor includes one 10BASE-T MDI uplink port, system hard disk, telephony adjunct connectors for Music on Hold (1/8 in RCA) and Paging (RJ-11), support for any one of 10 languages/dialects, and one NBX 100 Resource Pack Kit
  • 3Com NBX 100 chassis includes six universal card slots; NBX Voice Mail system license for four VM/AA ports and 30 minutes of message storage; one switchable 110/220V, 50/60 Hz AC power supply; one 2.4 m (8 ft) power cord; and 48.3 cm (19 in) rack/wall mounting ears

Please Note

  • Basic requirements are a 3Com NBX 100 call processor and chassis, two NBX business phones, and at least one PSTN interface card if connecting to the PSTN.
  • The 3Com NBX 100 call processor requires one card slot in any NBX 100 chassis.