Norstar Systems:

Modular ICS:

Robust platform provides more power, more growth capacity and more advanced applications than the Compact system. Supports ISDN BRI and PRI, T1 and Companion mobility.

Compact ICS:

Scalable communications platform. Able to grow to 8 lines by 24 stations. Supports ISDN BRI, voicemail and ACD.

3x8 - ICS:

Basic communications platform which is expandable up to 3 lines and 8 stations.


Modular Integrated Communications System (ICS)
Improve not only the way you communicate, but also the way you do business.

With powerful features to unleash employee productivity and drive your business to new levels of competitiveness through enhanced customer value, Norstar Modular ICS is the right voice system for your growing business...today and tomorrow. Imagine a phone system that will actually improve the way your employees work–to help your business do more business.

The value you'll gain from the Norstar Modular ICS will be apparent immediately. With every call, you and your employees will get more done. You'll notice and appreciate the difference–and more importantly, so will your customers.

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Designed to be both flexible and scalable, there is ample room to expand the software and hardware capacity of the Norstar Modular ICS:

Powerful performance - Do you need to get more out of the workday?

There's a better way to manage your communications.
Managing the hundreds of calls your business receives a day can be time-consuming and often frustrating. You and your employees spend so much time chasing messages, returning phone calls, and trying to figure out how to transfer a call, that there's little time left for other work. There is a way to improve the way you communicate, so you can be more productive:

...just to mention a few.

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Choosing the Norstar Modular ICS for your business can help you to achieve greater employee productivity, reduced operation and capital costs, unsurpassed customer service, and easy business expansion. Plus, Norstar's an expert at communications, so your employees don't have to be.

This fully digital platform brings together all your communications - fax, e-mail, computer, and telephone - right at your desktop, The Norstar Modular ICS adds powerful performance features, advanced integrated applications and office mobility for growing companies.

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Compact Integrated Communications System (ICS)
Increase your business potential with friendly, intuitive business communications.

Norstar Compact Integrated Communications System (ICS) continues the standards set by Norstar for providing friendly, intuitive business communications. It combines the latest technological advances with Liquid Crystal Display (LCD) Windows on every Norstar telephone, making it powerful, yet easy to use.

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A flexible building-block design expands with your business easily and cost-effectively:

Feature rich, yet easy to use.
The Norstar Compact ICS is packed with well over a hundred powerful features. Some of the more popular features are:

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Choosing the Norstar Compact ICS for your business can help you to achieve greater employee productivity, reduced operation and capital costs, unsurpassed customer service, and easy business expansion.

This fully digital platform brings together all your communications–fax, e-mail, computer, and telephone–right at your desktop.

High bandwidth to the desktop – lets you use applications like ISDN and Computer-Telephony Integration without changing your existing wiring.

Modular, scalable design – lets you choose the options that fits your needs today, and still be ready for the future. You can increase system size with expansion cartridges. And, you can tailor your communication capabilities to your company's changing needs simply by adding applications.

Digital technology – creates a platform for current and future PC-based applications. Special software packages can distribute calls, track billable activity, and even generate reports on incoming and outgoing telephone calls.

Outstanding quality – ensures that Norstar is one of the most durable and reliable key systems available-with one of the lowest failure rates in the industry.

And it's affordable.

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Compact 3x8

To succeed in business today, a company must be faster, smarter, and more reliable than the competition. There's a communications system that helps small businesses gain these critical advantages. It's the Norstar Compact 3x8 telephone system.

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The simple, yet sophisticated, Norstar Compact 3x8 system was designed specifically for small businesses:

Flexible, dependable, and loaded with features.

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Get more out of your workday.

Time is scarce in your business–there's never enough time to get it all done. Norstar saves you valuable time and helps you squeeze more productivity from each day. Norstar telephones with built-in LCD windows integrate seamlessly with the Compact 3x8. Instructions for using Norstar features appear in the LCD window to make using the system easy. So you and your employees get more done–without time-consuming, often costly, telephone training.

Better call handling improves customer service.

Whether it's a key client or valuable supplier, every call to your business is important. Norstar simplifies communications and prevents "dropped" and "abandoned" calls.

Transferring calls is easy – simply announce the call and send it. If the other line is busy or unanswered, the call returns to you.

Tones and music on hold assure callers that they haven't been forgotten or disconnected.

Held line reminder doesn't let you forget that an important caller is holding.

Discriminating ringing makes it easy to distinguish between internal and external calls and respond appropriately.

Paging enables you to quickly locate a co-worker by making an announcement through Norstar phones, auxiliary speakers or both.

Conference feature lets you quickly bring a third person into a conversation.

LCD window delivers step-by-step instructions, if you're unsure how to use any feature.

Options can be easily added.

Norstar's flexible design makes it easy to add software and hardware options for your business, including:

Norstar applications such as Norstar Flash make voice messaging easy.

Integrated automated attendant assures your calls are answered 24 hours a day with Flash Voice Mail

Analog terminal adapters connect computer modems, fax machines, credit card terminals, and other analog devices without the need for a dedicated line.

Station message detail recording (SMDR) tracks your calling activity for monitoring telephone costs and assigning codes for client billing

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